Expertise
We deliver your care to places beyond your reach through technology.
With a team of over 50 IT professionals, each with deep expertise in their respective fields, and over 20 years of accumulated operational and management experience in a highly competitive market, we deliver reliable platform-based services that support and enhance our customers’ business operations.
i-number is an optimized issuance and authentication solution designed to manage the entire mobile content lifecycle.
It seamlessly integrates in real time with Coup Marketing’s diverse B2B and B2C businesses, enabling rapid service deployment across various operational environments.
By stably operating the authentication gateway system for 'KakaoTalk Gifts', Korea’s leading gifting platform in both name and reality, we have been recognized by the industry’s No.1 service provider for our top-tier technical expertise and operational excellence.
We are a proven and trusted partner, validated by the highest standards in technology and system management.
We conduct more than 15 regular security audits annually to ensure compliance with internal control standards and external security regulations.
Based on these verified processes, we operate a security system optimized for service continuity and effective response to potential security risks.
Dedicated network connections provided for corporate clients
As a result of our continuous R&D investment, we have secured numerous intellectual property rights,
including 21 patents and utility models and 36 trademarks as of 2024.
By obtaining GS certification—awarded only after passing stringent quality testing—the reliability of our technology has been officially recognized.
This verified proprietary technology serves as the core foundation that enables COOP Marketing to lead the industry steadily, even amid a rapidly changing market environment.
To stay closest to our customers’ voices, we operate the largest internal customer service center in the industry.
Highly trained professional customer service agents provide attentive and seamless support through structured training programs, delivering not just issue resolution but a differentiated CS infrastructure focused on true customer satisfaction.
Web & Mobile Customer Center Operation
We offer a fully integrated one-stop outsourcing service, covering everything from mobile voucher planning and issuance to sales-driven promotional execution.
Our solution addresses all technical and operational challenges across the full service lifecycle.
